Terms and Conditions

Sales conditions

 

All my dolls are handmade, created with lots of love and care for the details, which means that they are personalized with their own charm and character but they are not factory perfect.

By accepting the sales conditions, you agree with that.

I do not accept any exchanges or returns, problems related to transport cannot be the object of complaint.

However, if you have any problem, which you cannot solve, please contact me.

Shipping

 

The doll will be carefully packed in a beautiful wooden box and shipped in 3-5 days after purchase.

Free worldwide shipping with DHL or Post NL, with a track and trace reference.

I am not responsible for shipping and customs delays, especially due to COVID-19.

For shipments outside Europe. Import tax and duties are buyer’s responsibility.

Payment

 

All payments on the site are done with Paypal, your information is secure and confidential. The privacy policy applies.

You are fully aware of your purchase and the legal age requirements.

Once the payment is accepted, cannot be retracted.